Raising the Standards for Complex Care at Home.
ObsidianHomecare
Trusted Before We Arrive.
How Complex Care at Home Works.
When care is complex, families are often told about an “HSE package of care.” But what does that really mean? This page explains the process in plain words, step by step, so you know what to expect — and how Obsidian supports you along the way.
PREMIUM CARE.
Tailored packages. Governance and quality at the core.
SPECIALIST EXPERTISE.
Nurses, HCAs, and Social Care Workers for complex, high-dependency needs.
FAMILY-FOCUSED.
Care shaped with families. Reviewed. Adapted. Always evolving.
What Is a Complex Care Package?
In Ireland, the HSE funds complex care at home for children and adults who have high-dependency medical needs. These packages are always nurse-led and designed for people who need clinical interventions every day. From tracheostomy and ventilation support to PEG feeding and seizure management, our teams deliver care where it matters most. We support progressive neurological conditions such as MND, advanced MS, Huntington’s, and spinal injury, as well as children and adults with severe intellectual or physical disabilities and additional medical needs. Families never pay privately for these packages — they are fully assessed and funded through the HSE.
Daily Clinical Support.
Nurse-led care every day. Interventions are tailored to each person, with support for complex equipment and procedures. Continuous monitoring ensures safety and wellbeing.
Family and Home Integration.
Care happens at home, where it matters most. Families receive guidance and support while teams work seamlessly together. Plans adapt as needs evolve.
Expertise You Can Trust.
Led by specialist nurses with advanced training. Experience spans progressive neurological conditions and high-dependency needs. Every plan is reviewed and overseen by clinical experts.
A Clear Path Forward.
Step by Step: The Process.
Learn More About Who Our Services Support.
Your Guide Through Every Step.
How Obsidian Helps Families.
Support that fits the HSE process, never replaces it.
Understanding Your Options.
Private Health Insurance and Private Hospitals.
Straight answers on private insurance and complex homecare.
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No. Complex care packages are approved and funded by the HSE. Private insurance only covers hospital stays or short-term nursing — not long-term homecare.
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Private hospitals may identify that complex care is needed and recommend referral, but all packages are managed and funded through the HSE.
Support with Patient Discharge.
Arrange a call with our clinical lead to coordinate safe discharge to home
Guidance for Families.
Common Questions Families Ask.
Practical answers to the questions that matter most.
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Yes. Families often contact us early for advice. Once a package is approved, you can request Obsidian as your provider.
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The HSE makes the decision. We can guide you on what information to share, and if needs change, a reassessment can be requested.
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With HSE and hospital sign-off, care can begin within days. For urgent discharges, we often move faster.
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No. Complex care packages are fully funded by the HSE — families do not pay for these services.
Discover Obsidian.
Complex Care.
At Home.
Support, Your Way. Whether you’re a family, a hospital team, or a nurse, we’re here when you need us — with clear guidance, real expertise, and a direct response.
Call Us. Always Here.
Speak with our team any time.
Email Us. Quick Guidance.
Get the answers you need, fast.
Register Online. Get Started.
Apply through our secure candidate portal.
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