Raising the Standards for Complex Care at Home.

ObsidianHomecare

Trusted Before We Arrive.

Frequently Asked Questions.

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PREMIUM CARE.
Tailored packages. Governance and quality at the core.

SPECIALIST EXPERTISE.
Nurses, HCAs, and Social Care Workers for complex, high-dependency needs.

FAMILY-FOCUSED.
Care shaped with families. Reviewed. Adapted. Always evolving.

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FAQS.

  • We offer a wide range of homecare services, including but not limited to:

    • Personal care assistance (bathing, dressing, mobility support).

    • Nursing care (medication management, wound care, post-operative support).

    • Dementia and palliative care.

    • Overnight and live-in care.

    • Companionship and home help.

    • Respite care for family caregivers.

  • Yes, all our carers and nurses are fully qualified and trained. Our team includes:

    • Registered General Nurses.

    • Intellectual Disability Nurses.

    • Paediatric Nurses.

    • Healthcare Assistants with specialist training.

    We also provide ongoing training to ensure our staff remain up to date with best practices.

  • We carefully match carers based on:

    • The client’s care needs and medical requirements.

    • Personality and lifestyle preferences.

    • Language and cultural considerations.

    Before care begins, we introduce the carer to ensure a good fit.

  • Yes! We offer flexible scheduling based on your needs. Whether you need a few hours of support, overnight care, or 24/7 live-in care, we tailor our services to your preferences.

  • Getting started is simple:

    • Contact us – Call, email, or fill out our online form.

    • Free in-home assessment – A registered nurse visits to assess needs.

    • Personalised care plan – We develop a tailored plan based on your preferences.

    • Meet your carer – We introduce the care team before services begin.

  • Yes, we offer short-term care for post-hospital recovery, respite care for family caregivers, and temporary support when needed.

  • Costs vary depending on the level of care required and the duration of visits. We provide clear pricing and personalised quotes based on your needs.

  • Yes, in Ireland, you may be eligible for:

    • Tax relief on homecare costs (up to 40%).

    • HSE funding or Home Support Packages.

    • Carer’s Allowance or Carer’s Benefit.

    We can guide you through these options.

  • You can claim up to 40% tax relief on home care expenses through Revenue. The relief applies to care provided by professional homecare services like ours. We provide all necessary documentation for your claim.

  • We follow strict guidelines to ensure safe, high-quality care:

    • All staff are Garda-vetted and fully trained.

    • Care is overseen by Clinical Nurse Managers (CNMs).

    • Regular care reviews ensure services remain effective.

    • Compliance with Irish healthcare regulations and best practices.

  • We offer flexible care plans that can be adjusted at any time to accommodate changing health needs.

  • Our care coordinators are always available to discuss any concerns. We prioritise open communication to ensure our clients and families feel supported.

  • Yes! All our carers and nurses are directly employed under PAYE contracts via an accounting company. This ensures:

    • Staff are fully insured and supported.

    • Clients receive consistent, high-quality care.

    • No employer responsibilities for clients.

  • We strive to provide care across multiple locations. Contact us to check availability in your area.

  • Yes! We are always looking for qualified nurses, carers, and support staff to join our team. Visit our “Work with us” page to apply.

Support When You Need It Most.

Still Have Questions.

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Discover Obsidian.

Complex Care.
At Home.

Families.

Peace of mind. Nurse-led care at home.

Who We Support >

HSE and Hospitals.

Trusted partnership. Seamless, reliable care.

Quality and Compliance >

Nurses and Care Teams.

Your skills, valued. Make a difference.

Working in Homecare >

Support, Your Way. Whether you’re a family, a hospital team, or a nurse, we’re here when you need us — with clear guidance, real expertise, and a direct response.

Call Us. Always Here.
Speak with our team any time.

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